Our Shipping Policy At SKYZGAME Store, we are dedicated to providing fast and reliable shipping services to ensure your complete satisfaction. To begin with, our Shipping Policy details the shipping methods, costs, and delivery times. Therefore, we encourage you to review this policy thoroughly to understand our shipping practices.
1. General Shipping Information
1.1 Shipping Areas
Currently, we ship physical products within the United States and its territories. Unfortunately, we do not offer international shipping at this time. If you are located outside these areas, you will not be able to place an order. Nevertheless, we are continually working to expand our shipping options in the future.
1.2 Shipping Methods
We offer several shipping options to meet your needs, including standard, expedited, and express shipping. At checkout, you will see the available shipping methods and their costs. Thus, you can select the option that best suits your requirements. Moreover, our range of shipping methods ensures timely delivery.
2. Shipping Costs
2.1 Shipping Rates
Shipping costs are calculated based on the weight of the items, the selected shipping method, and the destination. Consequently, the total shipping cost will be displayed at checkout before you complete your purchase. This way, you will know the shipping charges upfront. As a result, you can make an informed decision about your order.
2.2 Free Shipping
Occasionally, we offer promotions that include free shipping. These promotions are subject to terms and conditions and may apply only to specific products or order amounts. Please review the promotion details before finalizing your purchase. Additionally, these promotions can enhance your shopping experience by saving you on shipping costs.
3. Shipping Process
Our shipping process consists of Handling Time and Transit Time.
3.1 Handling Time
All products require a production process. Therefore, our handling time generally ranges from 1 to 3 business days (Monday to Friday). This timeframe allows us to prepare your order for shipment efficiently. Furthermore, we aim to expedite the handling process as much as possible.
3.2 Transit Time
Once we ship your order, the transit time is approximately 4 to 7 business days (Monday to Friday). However, delivery times are estimates and may vary due to unforeseen circumstances, such as weather delays. Consequently, please allow some flexibility in your delivery expectations. In addition, we will keep you updated if any delays occur.
4. Tracking Your Order
4.1 Tracking Information
After we ship your order, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. This feature allows you to track your order’s progress from our warehouse to your home. Moreover, you will receive updates on your shipment status.
4.2 Tracking Updates
To get updates, track your order directly on the carrier’s website using the provided tracking number. Thus, you will receive real-time updates about your shipment’s status. Additionally, this tracking feature helps ensure you stay informed throughout the delivery process.
5. Delivery Issues
5.1 Lost or Stolen Packages
If your package is lost or stolen, contact us immediately at contact@Skyzgame.com or +1 (479) 395-3677. We will work with the shipping carrier to locate your package or process a claim. In addition, we will keep you informed throughout the process and strive to resolve the issue promptly.
5.2 Incorrect Address
Ensure that you provide the correct shipping address at checkout. If you realize that an incorrect address was entered, contact us promptly at info@Skyzgame.com or +1 (479) 395-3677. Otherwise, we cannot be responsible for orders shipped to incorrect or outdated addresses. Therefore, we recommend double-checking your address information before finalizing your order.
6. Returns and Exchanges
For details on returning or exchanging a product, please refer to our Refund and Returns Policy.
7. Contact Us
If you have questions about our Shipping Policy, contact us at:
- Phone: +1 -212- 695-0300
- Email for General Inquiries: contact@Skyzgame.com
- Email for Support: info@Skyzgame.com
- Website: Skyzgame.com
- Address: One Chase Manhattan Plaza, NYK, 10005, United States
Thank you for shopping with SKYZGAME Store! We appreciate your business and are here to assist with any questions or concerns you may have.